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What Makes a Good Employee Training Program? 5 Key Factors to Look For

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The healthcare industry is experiencing a severe staffing shortage. Hospitals, clinics and long-term care centers are struggling to retain and recruit professionals across all levels and specialties. In fact, the World Health Organization projects a 15 million worldwide deficit of healthcare workers by 2030.

In today’s competitive hiring landscape, employers are struggling with retention, skills gaps, and rising recruitment costs. One of the best ways to overcome these challenges is through targeted employee upskilling programs. However, not all training delivers real workforce impact.

A high-impact employee training program does more than check a compliance box—it helps organizations develop internal talent, increase retention and drive business outcomes. Here are five key factors that make an employee training program truly effective.

1. Training Must Be Directly Tied to Career Growth

One of the common pitfalls companies make is offering training that lacks a clear connection to employee career paths. When employees don’t see how training will help them advance within the company, engagement drops.

Solution: Training programs should be mapped to specific roles, skills and career progression within your organization. Employees should walk away knowing exactly how this training advances their careers.

2. Remove Financial Barriers with Tuition Reimbursement Financing

Tuition reimbursement is a great benefit, but many employees can’t afford to pay upfront for courses—even if they’ll be reimbursed later. This financial burden prevents employees from enrolling in valuable programs.

Solution: Offer tuition reimbursement financing so employees can access education without upfront costs. This makes training more accessible and boosts participation rates.

3. Flexibility is Essential—Training Should Fit into Employees’ Schedules

Traditional classroom-based training often interrupts work schedules and productivity, making it hard for employees to participate. If training isn’t flexible and convenient, completion rates will suffer.

Solution: Invest in on-demand, online learning that allows employees to complete training at their own pace. Short-form, bite-sized learning modules also improve engagement and knowledge retention.

4. Training Should Align with Business Goals and Skills Gaps

Many companies invest in training programs that don’t align with actual workforce needs. If training doesn’t directly support business objectives, workforce shortages and critical skills gaps, it won’t deliver a strong return on investment.

Solution: Training should be aligned with company-specific skills gaps and industry-recognized certifications to ensure employees are gaining job-relevant skills that improve overall business performance.

5. Track Engagement and Measure ROI

A good training program is data-driven. Without tracking participation, completion rates and long-term impact, it’s impossible to determine whether training is driving measurable results.

Solution: Employers should track key workforce development metrics, including:

Skills application – Are employees applying what they’ve learned on the job?

Retention rates – Are trained employees staying with the company longer?

Internal promotions – Is training helping employees move up the career ladder?

Ready to Build a More Effective Employee Training Program?

At MedCerts, we help employers design high-impact workforce training programs by:
✔ Offering tuition reimbursement financing to increase employee participation.
✔ Providing high-quality, flexible, 100% online healthcare and IT certification training
✔ Helping employers track and measure ROI on training investments.

Want to learn more? Let’s talk about how we can help your company optimize employee training.

For more information email our partner team at [email protected]

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Written by

David Shanahan

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