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5 Reasons Your Healthcare Staffing Partnership Isn’t Working

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The health sector faces significant staffing challenges due to poor recruitment practices and low employee retention, impacting the quality and accessibility of services The resulting employee shortage has significantly reduced the quality and accessibility of healthcare services. Partnering with a recruitment agency is a common solution, but these collaborations often fall short. Here are 5 reasons why these partnerships may not be working and how MedCert’s Partner Solutions can help

1. Providing a Quick Fix Instead of Solving the Underlying Problem

Healthcare staffing shortages often need urgent resolution, leading to the temptation of quick fixes. While hiring temporary staff can provide immediate relief, it often doesn’t address the primary issues. Consistently relying on temporary recruitment solutions might mask deeper problems like inadequate workforce planning, workplace stress or lack of professional development opportunities. Even after filling these positions, staff retention still has lower chances. Over time, the cycle of short-term fixes that never resolve the root cause can result in a bad reputation that hampers future recruitment efforts.

2. Lack of Communication

Effective communication is key to any successful partnership. Insufficient communication can lead to misunderstandings and misaligned expectations between your organization and the staffing agency. Regular and transparent discussions about needs, expectations and feedback are vital to ensuring effective communication. MedCerts ensures clear and ongoing communication to understand your organization’s culture, staffing needs, and long-term goals.

3. Absent or Wrong Staffing Plan

A strategic staffing plan helps to align staffing efforts with organizational objectives. Without a comprehensive plan, staffing decisions end up being reactive instead of proactive. This increases the chances of mismatches and inefficiencies. Whether it’s overstaffing during low patient volumes or understaffing during peaks, not having a well-thought-out staffing plan can lead to a chaotic and stressful workplace. Proper collaboration with your staffing partner ensures you develop a detailed plan that addresses existing staffing needs and future projections.

4. Lack of Transparency in the Recruitment Process

Transparency during the recruitment process is fundamental to building trust and ensuring quality with your staffing partners. If your staffing agency doesn’t provide clear insights into its recruiting and vetting methods, it can lead to mismatched placements and below-par performance. MedCerts is open about its procedures, from sourcing candidates to matching them with your needs, ensuring realistic expectations and accountability.

5. A Lack of Customization

Every healthcare organization has its unique needs and culture. A one-size-fits-all approach to staffing can lead to inefficiencies. Your staffing partner needs to offer customized solutions tailored to your specific requirements. This customization ensures the recruited staff can seamlessly integrate into your team and contribute effectively.

What Makes MedCerts Different?

Resolving healthcare staffing problems requires more than just filling positions. It demands a strategic and transparent partnership with staffing agencies. MedCerts offers customized staffing solutions, focusing on your unique needs to ensure a perfect recruitment match. Explore our partnership solutions to achieve sustained success and improved patient care.

Ready to Solve Your Organization’s Needs?

Schedule a Meeting with MedCerts Partner Solutions













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Written by

Jennifer Kolb

National Director of Workforce Development

As MedCerts National Director of Workforce Development, Jennifer Kolb is responsible for overseeing strategy and business development efforts at MedCerts with an emphasis on the k-career pipeline.

Prior to MedCerts, Jennifer served in several leadership positions at Tallo and Hawkes Learning where she built and lead sales and marketing, new product launches, technology development updates and an entire product relaunch to be ADA compliant.

Jennifer has spent a decade within the workforce industry working with educators, state leaders, business and industry officials, post-secondary institutions and grant organizations from across the country, all with the mission of bettering people’s lives. Coming from a long line of educators and with a business-centered mindset, Jen is passionate about student success and cultivating creative strategies for ensuring all talent has access to educational and career-related opportunities.

Jennifer earned a Bachelor of Science Degree in Marketing and Psychology with a focus in business management from Clemson University.

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