IT 1013
IT Professional Skills and Ethics in the Age of AI
This course will benefit aspiring IT professionals by providing relevant instruction and purposeful practice, serving as an entry course into the field of IT in the age of AI. This course will discuss methods and review various aspects of ethical considerations in IT projects and AI initiatives to enhance skills needed in today’s workforce across many industries.
Course Overview
The IT Professional Skills and Ethics in the Age of AI course will review the soft skills: effective communication, problem-solving, time management and adaptability. It will also explore other durable skills, including critical thinking, ethical awareness, cultural sensitivity and conflict resolution. Hard skills are also reviewed and practiced such as AI foundations, Generative AI essentials, prompt engineering standards and protocols, and ChatGPT best practices.
COURSE DETAILS:
Duration: 16 hours or 1 week
Course Delivery: 100% Online
Cost: $500
Advantages for Your Organization
Improved Employee
Soft Skills
Building communication, adaptability and problem-solving, ensures employees can collaborate effectively and manage workplace challenges in an AI-driven world.
Ethical
Decision-Making
Developing skills to navigate ethical dilemmas in the age of AI fosters trust and respect among colleagues and stakeholders, elevating leadership potential.
Improved Critical
Thinking
Prepares employees to navigate complex scenarios involving data privacy, AI implementation and compliance.
Staying Competitive with
Evolving Markets
Improved understanding of the AI best practices allows your organization to stay on top of a rapidly evolving technological landscape.
Who Should Be Enrolled?
Information Technology (IT)
Professionals
Mid-career IT specialists and managers working in areas such as network administration, cloud computing, technical support, cybersecurity and IT project management can refine and update their soft skills, particularly in areas like team leadership and AI integration.
Aspiring Information Technology
(IT) Workers
Students in the fields of IT Support, Networking, Cloud Computing, Cybersecurity, Programming, Project Management, and Artificial Intelligence gain career advancement by providing them with foundational soft skills needed to collaborate effectively, lead teams and enhance workplace communication.
IT Support and Those Interacting
with IT Staff
Healthcare, Education, Aerospace, Marketing, Communications professionals will be equipped with the interpersonal tools needed to drive innovation, strengthen team dynamics and improve overall organizational performance.
Key Learning Outcomes
1.
Develop Adaptability:
Identify and apply skills for keeping pace with rapid technological advancements and industry trends.
2.
Build Effective Communication:
Develop skills for effectively communicating IT and AI concepts and apply these concepts to ensure project requirements are understood and met.
3.
Enhance Problem-Solving Skills:
Understand and apply root cause analysis, known as R-C-A, develop brainstorming solutions and examine structured problem-solving frameworks.
4.
Improve Time Management:
Analyze how to enhance productivity and ensure timely project completion and perform best practices using AI tools for task automation, prioritizing tasks for projects and developing efficient workflows.
Course Offerings
Flexible
Learning
Our online modules allow learners to progress at their own pace, allowing balance for professional and personal commitments.
Expert
Instruction
Taught by seasoned IT professionals, professional educators and even former MedCerts students.
Professional Skill
Development Preparation
Learners are equipped with the knowledge required to thrive in a professional IT environment.
Partner with MedCerts and Expand Your Offerings
Ensure your team has the soft skills and understands the ethical considerations of a rapidly evolving technological world with our IT Professional Skills and Ethics in the Age of AI course. Build an organization with stronger teamwork, team member communication and the ability to interact effectively with a diverse team.
