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How To Build the Business Case for Employee Training in Healthcare

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Hiring a skilled workforce and maximizing their potential is a key strategy for any organization. But when resources are tight, training budgets are one place that organizations try to cut costs. 

Putting staff development expenses on the back burner might seem like a good way to reduce expenditures, but reducing investment in workers can lead to a loss of talent, productivity and competitiveness. 

Outlining practical upskilling program outcomes can help leadership visualize returns on investment from robust workforce development programs. 

Cutting Training Cuts Organizational Value 

Cutting training budgets can lead to skill gaps that affect operations. Employees who don’t have the necessary skills are less productive and can lead to higher error rates. 

Addressing skill gaps in your workforce may require increasing personnel through a costly hiring process.  You may turn to per diem or temporary staff to meet particular needs, which is a financial outlay with no long-term ROI.

A lack of training programs and potential for career advancement can drive employees to look for new jobs outside your organization. According to a survey from Pew Research Center, 63% of respondents cited a lack of opportunities as a primary reason for leaving their job. 

High turnover rates negatively affect continuity, productivity and institutional knowledge. Vacancies mean remaining staff have to take on extra responsibilities, which can foster discontent. That can lead to a domino effect of more employees leaving. 

Training Delivers Measurable Return on Investment

The costs of losing and replacing staff far outweigh the costs of targeting training opportunities for employees. Market research shows that turnover rates are as high as 50%, and the average cost of replacing employees has risen sharply, going from $36,723 in 2025 to $45,236 in 2026. 

A targeted program offers measurable workforce credential success metrics such as increased employee satisfaction and higher retention, sparing organizations the costs associated with hiring new staff.  Upskilling employees keeps them current with market expectations, which adds value to the company as a whole. 

Training programs also serve as an incentive for workers to stay. Reporting from Gallup showed that organizations that invest in employee development report 11% greater profitability and are twice as likely to retain employees. 

Choosing a Workforce Training Partner That Supports ROI

Strong workforce training programs need to align with the organization’s needs and goals. Leaders should look for training partners with measurable program outcomes and the ability to address all relevant skill gaps. 

In addition, training opportunities need to be accessible around staff schedules.  Asynchronous and online programs allow employees to meet on-the-job responsibilities while gaining valuable skills and certifications. 

MedCerts Partner Solutions

MedCerts Partner Solutions offers flexible, self-paced certification programs in healthcare and IT. Their catalog includes 55+ online allied health and IT training programs that lead to certification from nationally accredited bodies. 

The asynchronous approach is flexible and cost-effective, giving workers upskilling opportunities that don’t conflict with work schedules. Most MedCerts programs can be completed in under six months, and per-program tuition is far less costly than hiring new staff. 

Connect with a MedCerts’ Account Manager to learn more about how our training programs improve skill sets, boost retention and benefit organizations. 

Interested in a low-cost talent solution for your organization?

Schedule a Meeting with MedCerts Partner Solutions

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Written by

Jennifer Kolb

National Director of Workforce Development

As MedCerts National Director of Workforce Development, Jennifer Kolb is responsible for overseeing strategy and business development efforts at MedCerts with an emphasis on the k-career pipeline.

Prior to MedCerts, Jennifer served in several leadership positions at Tallo and Hawkes Learning where she built and lead sales and marketing, new product launches, technology development updates and an entire product relaunch to be ADA compliant.

Jennifer has spent a decade within the workforce industry working with educators, state leaders, business and industry officials, post-secondary institutions and grant organizations from across the country, all with the mission of bettering people’s lives. Coming from a long line of educators and with a business-centered mindset, Jen is passionate about student success and cultivating creative strategies for ensuring all talent has access to educational and career-related opportunities.

Jennifer earned a Bachelor of Science Degree in Marketing and Psychology with a focus in business management from Clemson University.

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