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5 Tips to Increase Your Client’s Course Completion Rate

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In theory, you can learn anything online for free or at an extremely low cost. Many of the most prestigious colleges in the US post their lectures and coursework online for free. Unfortunately, the completion rate of these courses is dismal. These massive open online courses (MOOCs) have a completion rate — the percentage of students who complete the course — of three to six percent. If students aren’t completing the course, they can’t benefit from them.

You can help your clients beat the odds and finish their online job training programs by setting them up for success from the beginning. Here are five tips for how to increase course completion rates for your clients.

1. Choose the Right Partner

Look for an educational partner who is as committed to your client’s success as you are. Although putting learning materials on the internet is a valuable start, it’s not enough to keep students engaged for the long haul. Educational platforms such as MedCerts take advantage of digital technology and the latest research into how people learn. They present course material to students in multiple ways, such as 3D animations and hands-on virtual simulations to give them a more interactive and engaging learning experience.

2. Stay in Touch

One of the best ways you can improve your client completion rates is by regularly following up. Let your clients know they can come to you with any problems or questions. Schedule a regular time to reach out and ask if they need help. When your clients feel supported and encouraged, they’re more likely to stick it out and finish their program.

3. Develop a Plan to Overcome Obstacles

Your clients are bound to run into obstacles during the course of their job training program. Planning ahead will go a long way toward finding sustainable solutions. For example, if your client has young children, you can help them line up child care so they have enough time to attend class and study. Many people can’t afford to return to school, so workforce grants that pay for job training can help them develop the skills they need to complete a high-quality program.

4. Provide Accessible Learning Materials

When your clients sign up for a job training program, make sure they can access the learning materials in ways that work for them. Look for programs with materials that are designed to meet a variety of diverse learning needs. Materials should be compatible with assistive technology and offer support to non-native speakers.

5. Find Comprehensive Support Services

To help your clients complete their programs, match them up with supplementary support programs. You can make this job easier by finding an educational program that offers strong student support. MedCerts supports students at every stage of learning. They’re assigned success advisors who can help them if they run into any problems. They’ll also receive extensive career services to help them find a position when they graduate.

Increase Completion Rates With MedCerts

At MedCerts, we understand the difference between putting learning materials online and providing an educational platform that supports students in meeting their career goals. We’re committed to helping all of our students complete their courses.

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Written by

Jennifer Kolb

National Director of Workforce Development

As MedCerts National Director of Workforce Development, Jennifer Kolb is responsible for overseeing strategy and business development efforts at MedCerts with an emphasis on the k-career pipeline.

Prior to MedCerts, Jennifer served in several leadership positions at Tallo and Hawkes Learning where she built and lead sales and marketing, new product launches, technology development updates and an entire product relaunch to be ADA compliant.

Jennifer has spent a decade within the workforce industry working with educators, state leaders, business and industry officials, post-secondary institutions and grant organizations from across the country, all with the mission of bettering people’s lives. Coming from a long line of educators and with a business-centered mindset, Jen is passionate about student success and cultivating creative strategies for ensuring all talent has access to educational and career-related opportunities.

Jennifer earned a Bachelor of Science Degree in Marketing and Psychology with a focus in business management from Clemson University.

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