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Upskilling Staff: Building Your Healthcare Talent From Within

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It’s no surprise that the healthcare landscape faces ongoing staffing challenges. From supply-and-demand shortages to high turnover and burnout, healthcare organizations nationwide are caught in a frustrating cycle. And with a shortage of qualified candidates and rising recruitment costs, simply hiring more workers is no longer a viable solution.

MedCerts Partner Solutions can fill that critical gap with upskilling opportunities for your workforce. By upskilling your existing staff, you can build on their knowledge and retain their invaluable contributions. You’re also laying the groundwork for a more stable company culture, happier employees and reduced expenditures

Here’s Why Upskilling Works in Healthcare

Healthcare organizations see constant workforce changes. Rather than risk losing your best team members, give them opportunities to upskill and fill critical skills gaps. This way, you support your organization and your people at the same time.

Boosts Employee Loyalty and Engagement

Everyone wants to know their efforts are valued and appreciated. When you invest in your existing staff, you show that you recognize their contributions and want them to stay. Greater employee loyalty can also boost how others view your organization. Engaged, productive employees are more connected to company culture and can inspire others to upskill, too.  

Fills High-Need Roles

High-need positions like medical assistants and billing specialists often take time to fill. These gaps can leave your organization with patient backlogs and a long list of unpaid accounts. By upskilling, your current staff can step into these essential roles to ease workloads and strengthen your organization’s ability to deliver care. 

Reduces Onboarding Time

Hiring new talent is expensive. From initial training and documentation to learning company systems and role expectations, bringing in fresh talent doesn’t come cheap. In contrast, your existing staff only need to learn the additional responsibilities and any new equipment, which significantly reduces the time needed to get up to speed. 

How To Launch an Upskilling Initiative

Start by reviewing your workforce to identify high-potential employees and compare their current roles with your organization’s career ladders. For example, it may not make sense to consider Sterile Processing Technicians for a Mental Health Support Specialist role, but Geriatric Medical Assistants or Patient Care Technicians can build on their patient-focused skills to transition into this position. 

Next, partner with a training provider like MedCerts that has long-term success in helping organizations like yours. Look for a partner that can customize healthcare training to meet your unique needs. This adaptability ensures your staff learn relevant skills that align with your goals.

What To Look For in a Training Partner

Training providers don’t use the same methods or delivery styles. When narrowing down your list of potential partners, look for those that offer:

  • Flexible, online delivery for working professionals
  • Industry-aligned certifications
  • Robust reporting tools and strong learner support

The best partners give your staff targeted education that’s effective, meaningful and built to last. Ultimately, it’s about fostering a strong pipeline for internal talent acquisition.

Let MedCerts Help You Hire Within the Company  

Upskilling staff with MedCerts’ 30+ healthcare training programs shows that you value their contributions and trust them to support various departments. It’s a confidence boost for your employees, a faster way to fill skills gaps and a cost-effective strategy to build a solid workforce foundation.

Interested in a low-cost talent solution for your organization?

Schedule a Meeting with MedCerts Partner Solutions













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Written by

Jennifer Kolb

National Director of Workforce Development

As MedCerts National Director of Workforce Development, Jennifer Kolb is responsible for overseeing strategy and business development efforts at MedCerts with an emphasis on the k-career pipeline.

Prior to MedCerts, Jennifer served in several leadership positions at Tallo and Hawkes Learning where she built and lead sales and marketing, new product launches, technology development updates and an entire product relaunch to be ADA compliant.

Jennifer has spent a decade within the workforce industry working with educators, state leaders, business and industry officials, post-secondary institutions and grant organizations from across the country, all with the mission of bettering people’s lives. Coming from a long line of educators and with a business-centered mindset, Jen is passionate about student success and cultivating creative strategies for ensuring all talent has access to educational and career-related opportunities.

Jennifer earned a Bachelor of Science Degree in Marketing and Psychology with a focus in business management from Clemson University.

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